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Buyer's Guide
How to Evaluate an AI SRE
What matters, what to avoid, and how to run a PoC that actually tells you something
Industry data on Al PoC success:
50%+
AI projects abandoned after PoC
80%
Al projects fail overall
3X
Success rate with tight scope
What's in the guide
Define Success First
Know what you're measuring before you start. Triage speed? Investigation time? Scope to one or two goals.
Test in Production
A clean demo environment tells you nothing. Test against real alerts, real incidents, real telemetry.
Demand a Learning Loop
Does the agent improve when engineers give feedback? If it can't learn during the pilot, you're buying theater.
Evaluation Checklist
A practical checklist covering scope, data access, learning behavior, measurement, and adoption.
"When incidents pile up, roadmap progress stops and people burn out."
Director of SRE, Enterprise CX Company